Frequently Asked Questions
Find your most commonly asked questions here!
Orders & Shipping
- I need a copy of my invoice
- Do you have a return policy?
- I need a quote before I buy
- What is my order status?
- Is my RowErg, SkiErg, StrengthErg or BikeErg covered under warranty?
- Shipping Costs
ErgData
Maintenance
General Info
- Concept 2 Equipment Pricing: How much is a RowErg, SkiErg, BikeErg, StrengthErg, or Dynamic RowErg
- How to Become a Concept2 Dealer
- Will the PM5 monitor work with my older machine?
- How much assembly is involved in putting together a Dynamic Indoor Rower?
- Which indoor rower is best for me?
- How can I register my machine?